Got Questions? qpjl Has Answers.

To register on qpjl.pro, you must be at least 21 years of age and located in the Philippines. You will need a valid email address that you have full access to, as it is used for account verification, password recovery, and important notifications. A unique username and a strong password are also required during sign-up. All information you provide must be accurate and truthful — qpjl may request identity verification documents at a later stage to comply with local regulations. Players who do not meet the age requirement or who provide false information may have their accounts suspended without notice.

You can update most of your account details — including your display name, contact number, and preferred language — directly from your profile settings after logging in. To change your registered email address, you may need to complete an additional verification step to confirm ownership of the new address. Password changes can be made at any time from the security section of your account dashboard. If you need to update sensitive information such as your date of birth or identity documents, please contact the qpjl support team for assistance. Keeping your account details current ensures smooth access to withdrawals, promotions, and support services.

No — each player is permitted to hold only one active account on qpjl.pro. Creating multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being permanently suspended. If you have accidentally created a duplicate account, please contact our support team as soon as possible to resolve the situation. Duplicate accounts are also ineligible for bonuses and promotions, so it is always in your best interest to maintain a single verified account. If you have forgotten your login credentials, use the password reset option on the Login page rather than registering again.

To claim a bonus, log in to your qpjl account and visit the Promotion page to find an offer you are eligible for. Some bonuses are credited automatically when you make a qualifying deposit, while others require you to enter a promo code or click an "Opt In" button before depositing. Always read the full terms and conditions of each promotion before claiming, as they outline the minimum deposit amount, wagering requirements, eligible games, and expiry dates. Bonuses that are not claimed within the stated validity period will expire automatically. If you believe a bonus has not been credited correctly, contact our support team with your account details and they will investigate promptly.

Wagering requirements — sometimes called playthrough requirements — specify how many times you need to wager a bonus amount before the resulting winnings can be withdrawn as real PHP. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before you can cash out. Different games may contribute different percentages towards meeting the wagering requirement — live casino games typically contribute at a lower rate than slots. The specific wagering requirement for each promotion is clearly stated in its terms and conditions on the Promotion page. Understanding these requirements before claiming a bonus helps you plan your gameplay and avoid any surprises when you go to withdraw.